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Ever since its inception in 1934, Oberoi Hotels has kept in mind the wellbeing of its guests. The post-Corona world, for them, cries for a similar need. With this in mind, here are some of the measures they have rolled out across their properties as part of their enhanced health and safety programme. By Bayar Jain
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The Oberoi Dharma – a philosophy underlining each of the 33 hotels, two Nile Cruisers and a Motor Vessel in the backwaters of Kerala of the Oberoi Group – keeps the safety, comfort, and wellbeing of its guests in the fore. When the world is collectively fighting for a better – and more sanitised – future, this ideology of theirs shines bright in the limelight. “It is imperative for us to take extraordinary measures to ensure the wellbeing of our guests and our people,” says Vikram Oberoi, Managing Director and Chief Executive Officer of The Oberoi Group.
Detailed on their website, their dedication to cleanliness and safety involves expansive sanitation and disinfections of touch-points at every corner of their hotels, use of electrostatic sprayers, temperature readings, detailed standard operating procedures in case of a positive diagnosis of the virus, etc. Protocols have been enlisted for each step of the hotels’ working – right from guest safety; staff wellbeing; housekeeping practices; laundry and kitchen services; food and beverage precautions; material receiving guidelines and more.
These enhanced health and safety measures will be overlooked by Hygiene and Safety managers at each property. Senior members of the hotel management team will also be closely involved in the process. To further ascertain their commitment towards hygiene, the Oberoi Group has also collaborated with Bureau Veritas, a world leader in laboratory testing, inspection and certification services. Apart from undertaking various virtual and in-person training sessions for the Oberoi and Trident – both of which are part of the larger umbrella organisation, The Oberoi Group – teams, Bureau Veritas will also be helping the hotel chain validate and review their programme.
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Of the many worries that a guest is bound to stress about during their post-Corona travels, hygienic food and beverage setting is one of them. The Oberoi and Trident hotels address this concern head-on. Restaurants across all their properties will be ensuring safe distancing coupled with the required safety precautions, without compromising on a memorable dining experience for their guests. The master chefs have even introduced a range of immunity building foods and beverages, of which a selection of recipes are available on the hotels’ websites as well.
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To minimise contact, the hotels will also fall back upon technology for help. Not only will mobile check-ins and check-outs be encouraged, dining in restaurants or in rooms will also take the electronic route.
The Oberoi Group, however, aims to help people outside of their hotel premises as well. Many Oberoi and Trident hotels have been distributing healthy packed meals and essential supplies during the lockdown through government agencies, NGOs and local authorities. These meals and supplies reportedly go to those who are struggling to make ends meet, as well as for the brave and courageous hospital staff and other key frontline workers.
Related: #SomeGoodNews: The Oberoi Hotels Brings Immunity Boosting Recipes To Try During Lockdown
Written By
Bayar Jain
Senior Content ManagerEquipped with a degree in Sociology (Honours) from the University of Delhi and a postgraduate diploma in English Journalism and Mass Communication from Xavier Institute of Communications, Mumbai, Bayar enjoys sharing stories of people, places, and different cultures. When not typing her travel tales, you can catch the hobbyist photographer capturing ..Read More
