At a time when the hospitality industry is being pushed towards pandemic-induced temporary closure, ITC Hotels‘ Welcomhotel group has decided to transform select properties into quarantine facilities. Complete with on-site medical assistance, here’s all that the luxury hotel chain has chalked out. By Bayar Jain
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ITC Hotels, Welcomhotel—a brand of hotels under India’s third-largest luxury hotel chain—has collaborated with partner hospitals to double as quarantine facilities for COVID-19-affected individuals and isolating guests. This initiative is a part of the chain’s larger attempt at becoming “stronger together” and battling the pandemic as a collective, notes an official statement.
To assure guest safety, Welcomhotel has introduced enhanced cleaning protocols and advanced safety measures. The group has also re-engineered processes to limit touchpoints and elevate safety across the properties. Noting how guests at these quarantine centres will require medical assistance, the chain has also collaborated with partner hospitals for on-site medical care. Moreover, facilities for asymptomatic and mildly symptomatic patients have also been introduced.
However, these quarantine facilities by Welcomhotel are at limited locations currently. As of now, only four properties have been converted namely Welcomhotel Chennai, Welcomhotel Coimbatore, Welcomhotel Dwarka (New Delhi), and Welcomhotel Bengaluru.
Notably, ITC Hotels stepped up during the first COVID-19 wave in India last year as well. Then, the luxury hotel chain provided packaged meals to hospitals, frontliners, and local administrations across cities; converted their properties to large-scale quarantine spaces in select cities such as Mumbai; and repurposed its perfume plant in Himachal Pradesh to produce sanitisers.
Editor’s Note: Keeping the current situation of the pandemic in mind, T+L India recommends every reader to stay safe, and take all government-regulated precautions in case travel at this time is absolutely necessary. Please follow our stories on #IndiaFightsCorona for all the latest travel guidelines.