In what has proven to be a tough period for the hospitality industry globally, these luxury hotels in and around New Delhi have bounced back and reopened their doors to welcome guests again. By Bayar Jain
1. ITC Hotels
Well-known for their multiple luxury hotels in and around New Delhi, ITC Hotel’s properties are reopening in a phased manner. Nonetheless, the pioneers of responsible luxury are spotlighting planet-positive experiences coupled with hygiene. With the WeAssure programme, ITC Hotels boasts of being the world’s first chain to be accorded with the DNV Platinum Certification. Designed in collaboration with medical professionals and disinfection experts, this programme promises you worry-free stays. The ‘Room is On Us’ package, for instance, is one such safe staycation option. With this, you can book your stay with participating hotels and receive credits worth the entire booking amount. These reward points can then be redeemed towards delectable dining experiences, rejuvenating spa treatments and more.
Many properties of the hotel group have reopened, namely The Oberoi, Mumbai; The Oberoi, New Delhi; The Oberoi, Gurgaon; The Oberoi Amarvilas, Agra; The Oberoi Rajvilas, Jaipur; The Oberoi Udaivilas, Udaipur; The Oberoi Sukhvilas, Chandigarh; Wildflower Hall, Shimla – An Oberoi Resort; and The Oberoi Cecil, Shimla. Guided by their eight-decades-old principle of placing the guest as paramount, these reopenings, too, resonate with the same notes. Each hotel has partnered with Bureau Veritas to test, certify, and inspect COVID-19 protocols; undertaken WHO precautions, and adhered to India’s Tourism Ministry’s guidelines. Think contactless check-ins and check-outs, safe distancing, in-room dining, chauffeured pickups in an in-house fleet of vehicles at select properties; thermal scanning, and more.
3. Hyatt Regency Delhi
Equipped with immense safety measures and health protocols (such as social distancing norms, mandatory face masks, minimal contact and more), Hyatt Regency Delhi has also rolled out exciting offers for you. If you’re feeling peckish for gourmet food, you can avail a flat 30 per cent off on food and soft drinks across all the restaurants here. This alluring offer also includes two-hour-long happy hours, starting at 08:00 pm every evening, at Sidewalk where freshly baked bread and desserts find a spot on the menu. Plus, you can even enjoy a day of pampering at Club Olympus Salon, courtesy a 30 per cent discount till 04:00 pm every Monday to Thursday.
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Equipped with top-notch sanitation measures as a part of the brand’s Hilton Clean Stay programme, Hilton Garden Inn New Delhi/Saket is one of the few luxury hotels in New Delhi that has reopened keeping buffet services intact. The twist, however, lies in its service. India Grill, the hotel’s all-day diner, makes fresh-to-order buffets on the table, with the inclusion of homemade food and immunity enhancing creations in the menu, courtesy Executive Chef Vineet Bahuguna. In-house guests can also choose from specially designed economical and healthy combinations crafted using fresh seasonal produce.
On the other hand, Hilton EventReady with CleanStay has a dedicated team that delivers cleanliness, flexibility, safety, and socially responsible solutions for all kinds of events. It comes paired with innovative food choices and beverages; the latest technology and sustainable practices; and a dedicated focus on health and wellness. Tying it all together is the Hilton CleanStay Room Seal, which indicates that a room has not been accessed after being thoroughly cleaned in accordance with high housekeeping and hygiene standards.
Taking yet another step to reconnect you with nature and reassure your wellbeing, this Neemrana Hotels’ property has not only undertaken special sanitisation procedures (contactless digital check-ins, thermal scanning, social distancing, use of PPE kits and frequent disinfection, to name a few) for all the ingredients procured, but has also set up a chicken coop at the in-house gardens. They have also set up an immunity-boosting drinks menu that features ingredients like turmeric, oranges, coconut water and kadha. Along with this, the chefs are also whipping up special buffets with an emphasis on regional cuisine, global flavours, a curated Rajasthani thali, and a kids’ menu, too! The biggest plus, however, is that all staff members are fully vaccinated.
On the experiences front, local communities and heritage are given prime importance. For instance, a socially distanced cultural and Rajasthani folk performance is organised every Saturday. Kids, on the other hand, can channel their energies running through the outdoor jungle treks.
The iconic 1911 restaurant at The Imperial New Delhi is back to treat you with global flavours. Patrons heading to this all-day dining space can expect a classic menu accentuated further with the I Care Programme. These safety measures assure unparalleled hygiene protocols without compromising on the world-class dining experience. Moreover, Vijay Wanchoo Sr. Executive Vice President and GM, The Imperial New Delhi, says that customised packages for special occasions—which were introduced during the pandemic-induced lockdowns—will continue to prevail as well.
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This five-star hotel in New Delhi has reopened with enhanced safety standards and precautionary measures. Take, for instance, enhanced technologies in the form of electrostatic sprayers to keep viral microbes at bay; or mandatory RT-PCR tests for all associates every week. The team has also introduced the highest classification of disinfectants as recommended by the Centers for Disease Control and Prevention and World Health Organisation to sanitise surfaces. Those looking to binge on the brand’s stellar food curations at home can also choose from a new set of exclusive Marriott on Wheels menu, which now includes a wholesome Family Feast selection.
Introduced exclusively for travellers visiting from Delhi NCR, the drive-action package allows you to enjoy The Roseate Ganges Rishikesh’s alluring hospitality right from the get-go. With this, you can enjoy a direct transfer from your home to the resort in a BMW; enjoy a two-night’s stay at a deluxe villa; avail breakfast and lunch or dinner, WiFI services, and a rejuvenating yoga session. In a bid to minimise physical contact and enhance guest safety, the Roseate Hotels and Resorts have launched Care by Roseate, which gives you the option to make in-app restaurant bookings at their hotels, order en-route to the restaurant, watch meals being created live, and even pay directly on the app.
Being located at a drivable distance away from the bustle of city centres allows each of WelcomeHeritage Hotels’ properties to embrace the new normal of travel in full swing. All safe travel protocols as issued by the government and industry, both, are incorporated in the hotels’ functioning. This includes the use of the Aarogya Setu app, hand sanitiser dispensers, thermal screening upon arrival, push for digital payments, rigorous staff training, mandatory masks, and increased sanitisation.
When a hotel boasts of having their entire team inoculated by at least one dose of the Coronavirus vaccine, you can be assured of a safe stay. Cross-functional response teams—including round-the-clock doctor assistance—have been set up to provide guidance and address health-related requests when needed. An in-house hygiene lab assures accuracy of calibrated thermometers that nail food safety compliance. Other safety measures include sanitising contact surfaces every two hours; use of fresh masks, sanitised pens, and sanitised room keys; and access to hand sanitisers and frequent sanitisation at all common touch-points.
An assisted buffet has also been introduced. In this, all cutlery is replaced with new tools every hour, fresh produce is used, and guest safety is placed paramount. Moreover, if you visit with a valid vaccine card, you can even avail a 30 per cent off on the latest recipes!
Backed by Marriott International’s Commitment to Clean, this hotel in New Delhi aims to redefine luxury. All associates of the hotel have been jabbed with at least one shot of the Coronavirus vaccine, making it safer for patrons. Contactless check-ins and dining experience elevate the experience further. When here, you can find medicinal-level precision of hygiene, 200 new re-engineered operating procedures fused with technology, abundant social distancing, two-stage temperature checks, and an in-house dedicated Hygiene Manager who performs surface testing across the hotel. Opt for a safe stay here, or head to K3 – New Delhi’s Food Theatre, JW Lounge or Timothy Oulton Lounge—each of which has reopened—for deliciously healthy dining experiences.
Editor’s Note: Keeping the current situation of the pandemic in mind, T+L India recommends every reader to stay safe, and take all government-regulated precautions in case travel at this time is absolutely necessary. Please follow our stories on COVID-19 for all the latest travel guidelines.
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